Our policy is valid for 5 days from the date of delivery. For COD as well as prepaid Orders, we offer seamless exchange and return.
EXCHANGING FOR SOMETHING ELSE?
In case of an exchange, you are allowed to choose a different product. If the value of the replacement product exceeds that of the previously purchased product, you can pay just the difference else if it's less, the same can be refunded to you as store credit. The process takes 5-7 working days.
Exchanges will be provided to customers in case of receiving damaged goods and poor craftsmanship.
Return & Refund
If you want to return the product and refund in your bank, there would be one time cost of Rs.150 per Item as handling and payment charges. Customer needs to provide Bank Details where they want the refund. The process takes 5-7 working days.
We also refund our customers as store credit, where they are able to buy anything in future and use the same value just by using store credit code on the store. The purchase value should be equal or higher than store credit amount. In case you choose the higher value, you can pay the balance amount.The process takes 5-7 working days.